This is a new kind of thing:
Where a licensed marriage is not permitted in the temple, or when a temple marriage would cause parents or immediate family members to feel excluded [...]
It looks like, in their zeal to narrow the circumstances under which marriage outside the temple is allowed, the Q15 has implicitly acknowledged that the previous policy caused pain. Either that, or minimizing that pain is really one of the reasons for the policy change (whether for self-serving reasons or not).
There's a spectrum between "gosh golly darn we have further light and knowledge from the Lord and isn't it all so happy and gay" and "we're truly sorry for the harm that we've caused." On one end, nobody feels like they have the space to talk about what's hurt them. On the other, they have all the space in the world. Everywhere in between, there's at least some space to talk.
Some in-between spots on the spectrum:
Implicit acknowledgement of pain (e.g. this announcement)
Explicit acknowledgement of pain
Implicit acknowledgement of harm
Explicit acknowledgement of harm
Implicitly taking responsibility for harm
And so because they have some space to talk, people are talking. The thread about this policy change on r/latterdaysaints, which generally has a faithful tone, has more people talking about the pain the previous policy put them through than the thread on r/mormon, which is like r/exmormon-lite.
I wonder how having some space to talk will work out in meatspace.
You were born to trust, not fear. It is your birthright.